Co-Managed IT

Support your internal IT team with robust solutions from Mytech

Support your current IT team with a framework that keeps them in control.

A foundation for your work

We’re here to augment – not replace – your current solutions.

With our Watchtower co-managed IT program, you can supplement your IT team’s work with a mature suite of tools and processes that have been thoroughly tested and implemented by Mytech.

Using these co-managed IT support services as a foundation, your internal team can take full control of your IT environment and spend time on your top-priority items, while ensuring the security and efficiency of your infrastructure.

Get peace of mind with our monitoring and infrastructure tools, and prepare for the future with our strategic consultations and planning meetings.

Co-Managed IT Services

These are the tools included in the core enrollment of Watchtower, our co-managed IT services program, and a bit of detail about their deployment and function. 

Make Better Use of Your Team's Time

Critical functions like patch deployment and network monitoring, while important,
often aren’t the most efficient use of your internal staff’s time.

Enrollment Packages and Add-ons

No two companies are alike, and the same applies to your IT infrastructure. In addition to the core enrollment, our Co-Managed IT Services framework features a host of packages and add-ons 

Data
Protection

Verified backups and imaging for both individual devices and central servers.

Microsoft 365 Protection

Backups for all Microsoft 365 files, plus a comprehensive backup for your email solution.

Message
Security

Email Continuity and Spam Filtering, & Security Awareness Training to protect your team.

Server & Workstation Security

Antivirus & Anti-malware, DNS Filtering, and Managed Detection & Response.

Individual Add-Ons

Email Encryption Security: Automatic encryption for all organization emails 

Executive Workstation/Laptop Protection: Unlimited image-based backup of a critical system 

Annual Information Security Assessment: Take stock of your organization’s IT security 

Enhanced Backup & Continuity Solutions: 4-hour Recovery Time Objective & disaster recovery 

Identity Access Management: Password vault, Single Sign-On, MFA & self-service password reset 

Email Signature Management: Centralize your team’s email signatures to remove hassle and guesswork 

Let's Chat

Even with your own internal IT staff, maintaining an infrastructure can be tricky. But we can help!

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More than just the tools

Mytech offers far more than a proven suite of functions and solutions; we also offer the hard-won expertise to back it up. With over 100 years of combined experience, our Shared Technology & Security Services team has a deep understanding of how to build a strong IT foundation.

Scalable Processes

We use intentional, scalable processes instead of jury-rigged, ad hoc solutions. 

Dependable Solution

We carefully evaluate any internal adjustmentsfollowing a core philosophy and framework that unifies our work across every team and project. The end result? A product you can depend on. 

Advisory Partner

We are closely involved in the modern IT world – frequently collaborating with, presenting alongside, and even sitting on the advisory boards of many vendor partners.