Company

Mytech Partners, Inc. began in October 2000 with our four founders Day, Philip, Lyf, and Nathan. Fresh from the lessons of the dot-com bubble and their former employer, they focused on delivering IT solutions to local small businesses – and on involving themselves in the local community – guided by Mytech’s founding principles:

  • Be fair to your team, to your clients, and to the company.
  • Give back to the community that supports you.
  • Control your own destiny – create a fiscally stable organization without investors that can pull the plug at any time
  • Welcome everyone and make sure every team member feels included

Mytech’s strength came from the diverse background of its owners: Day came from radio and advertising, Philip from tinkering with technology since age 12, Lyf from corporate IT, and Nathan from the restaurant industry. As we’ve added more and more team members, we’ve maintained that commitment to uniqueness, which has served us well in a rapidly-changing industry. 

We’ve come a long way from first few years in Minnesota, where we traded IT services for office space downtown. We’ve moved to a larger space in the suburbs to accommodate our expanding team, but we still proudly serve our clients all around the Twin Cities metro area as we continue to grow and evolve our work. We’re also beginning our journey to bring the Mytech way to other markets, starting in Colorado in 2015 and growing every day.

Lyf Wildenberg

Founder | President & CEO

Nathan Austin

FOUNDER | VP OF BUSINESS DEVELOPMENT

Day James

Founder | Director of Client & Employee Experience

Big AND Small

Providing the Best IT Experience in North America is about being big AND small. It goes beyond what we do (technology) into how we serve our clients.

Understanding YOU

Our mission to Make IT Easy is about knowing you, your staff, your technology, and your business operations and goals. Using this knowledge, we give you the solutions you truly need, in a way that maximizes your investments.

Hearing Feedback

After each service ticket closes, the customer automatically receives a quick, easy 2-click email survey. Service management responds to every piece of negative feedback, resolving any lingering concerns and learning how our team can do better next time.

Dedicated Teams

We divide our service desk into smaller teams dedicated to specific clients. That means your service team will become more familiar with you, your team, and your network, remembering your needs and solving any issues more quickly.

H.E.L.P Center

Our H.E.L.P. Center support application makes requesting help simple and painless. Use this tool to submit tickets, access ticket status and history, review invoices (with permission), approve service requests (if applicable), and review uploaded training or application information.

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