The Core Group Merger Plan

As you may have heard, The Core Group has officially merged with Mytech Partners, another leading Managed IT Service Provider.  

A True Merger:
We want to be clear—this is a merger of equals, not an acquisition. The Core Group and Mytech Partners have joined forces to create a unified organization grounded in shared values and a mutual commitment to delivering outstanding IT services. Together, we’re building something greater than the sum of its parts, with expanded capabilities and deeper expertise to better serve your evolving needs. 

While our Long Beach roots remain a strong part of our identity, this merger enables us to deliver even stronger support, take on more complex projects, and provide greater value to your business—ensuring you’re equipped for continued growth and success. 

In the coming weeks, we’ll be sharing more about the transition, including service enhancements, updated contact information, and how this partnership will directly benefit your operations. We’re genuinely excited about this next chapter and confident that, together as Mytech Partners, we’ll continue to exceed your expectations. 

May 15: Notification Email Update
Starting May 15, you may notice a change in the format of the automated notification emails in response to your support tickets. These will still come from The Core Group name, but with a refreshed look and feel as we begin the set up to integrate systems. 

June 1: New Payment Portal Launch We’re partnering with Alternative Payments to offer a more flexible and user-friendly billing experience, including the ability to pay large invoices in installments. The transition to our new payment portal will begin throughout May, with full implementation on June 1. While the portal will still be branded as The Core Group for now, our full brand transition is coming in July—more on that soon. 

What to Expect: 

May 2025: Our team will reach out to help you set up your account. 

• Billing Dashboard: pay.core-group.com (Please bookmark this page) 

• Setup Guide & Customer FAQ: Step-by-step login instructions and common questions are available to ensure a smooth setup. 

Starting June 1st, 2025: 

• Begin using the new portal to view/pay invoices and manage your account 

• ACH –  Free, convenient, and secure. Enter and save your bank account details in the payment dashboard for future payments. If required, whitelist the Originator ID: 8263863381 for ACH debits. 

• Automatic Payments – If you are enrolled in automatic payments using a credit card or ACH, we will automatically transfer your enrollment to the new provider under the same terms. Please whitelist the Originator ID: 8263863381 for ACH debits if required by your bank. You can update your payment method anytime in the new dashboard. No further action is needed. 

• Credit / Debit Cards –  As with our current payment portal, Visa, MasterCard, Discover have associated fees.  However, with Alternative Payments all major credit cards ONLY have a 2.9% fee, while American Express will be charged 3.5%. This fee is added within the dashboard. Enter your card details in the payment dashboard for quick future payments. 

• New check mailing address:
  Mytech Partners
  300 2nd Street NW
  New Brighton, MN 55112 

*Please note – Invoices will be sent a few days later than usual for June only due to the transition.

We understand that transitioning systems can raise questions, and we’re here to support you every step of the way. If you have any immediate questions or concerns, please don’t hesitate to reach out to us.

We’ll continue to keep you up to date about upcoming changes and transitions. Thank you for your continued trust and support during this exciting time. We’re looking forward to a future of enhanced service and new possibilities! 

Stay updated anytime at: www.mytech.com/thecoregroupmerger 

Frank Luongo
The Core Group (soon to be Mytech Partners)