Should I Pay Ransomware? What to Consider in a Crisis

ransomware.jpgFeatured image with text discussing factors organizations should consider during a ransomware incident.

Ransomware is getting worse, and the odds of getting hit are increasing. The frequency of successful ransomware attacks nearly doubled across 2021, and every organization is a potential target – even small businesses are at risk! The cost of the ransom is bad, and the cost of downtime is often even worse. If you can’t […]

Microsoft New Commerce Experience | Mytech’s Best Practices

Graphic featuring a mobile device and payment card with text about Microsoft's New Commerce Experience.

Microsoft’s New Commerce Experience (“NCE”) has raised a lot of questions recently, and with the July 1st deadline coming up it’s important to know where you stand on your Microsoft 365 licensing. The big question is how to handle the additional expense of month-to-month subscriptions while still remaining adaptable, but there are other uncertainties too. In […]

Security Alert: Phishing vulnerability ‘Follina’ in Office files

Service alert graphic describing the Follina phishing vulnerability affecting Microsoft Office files.

A newly-discovered malicious exploit for Microsoft Office files has made headlines over the weekend: the “Follina” MSDT attack uses programs like Microsoft Word to execute malicious code when a prepared file is accessed, allowing an attacker significant access to a device, where they can then deploy further exploits and do even greater damage. As of […]

Pack Your Parachute | How to Get (and Keep) Cyber Insurance

Featured image showing a skydiver with text about obtaining and maintaining cyber insurance coverage.

Cybersecurity attacks are a major threat to every organization – no matter the size – and the attacks aren’t going away anytime soon. Without the proper tools to prevent, detect, mitigate, and recover from a ransomware attack, an organization faces a long recovery process at best…and never reopening at worst. As of last year, the […]

Practical Steps to Build a Strategic IT Plan

Practical steps graphic focused on developing a strategic IT plan for business technology planning.

Maybe you’ve been feeling the pain of a reactive break-fix IT approach (and the surprise costs that come with it). Or maybe you feel in the dark about what’s happening with your IT investments, and why you’re not seeing the returns you hoped for. Or maybe it just feels like you’ve never been able to […]

Proactive IT Budgeting | The Planning Gap Between Executives & IT

Featured image showing hands using a calculator while reviewing documents, with text about proactive IT budgeting and technology planning.

Part of a series on Strategic IT Planning & Budgeting When it comes to planning your IT budget, it’s easy to be reactive: if you don’t feel comfortable making IT decisions, you might wait for problems to arise before allocating the funds to fix them. And many IT teams (or managed service providers) are in […]

3 Reasons To Move From Transactional to Strategic

Featured image showing a team collaborating around a computer screen with text about transitioning from transactional to strategic IT support.

Technology is about more than the equipment you own – especially in a highly-regulated field like medicine. In these days of high-speed internet and sophisticated threats, your organization needs more than a transactional mindset, where you simply buy computers yourself and only seek an IT vendor when something breaks. This reactionary approach leaves you open […]

Budgeting Blind: The Danger of Surprise IT Costs

Graphic about unexpected IT expenses with text discussing the risks of surprise technology costs.

We often get questions about IT budgeting. Usually, the asker is looking for a quick answer, a magic bullet. Some sort of formula to predict their IT costs, or a price tag for some big upgrade like cloud migration services. And while there are some guidelines when it comes to lifecycle management and best practices for your […]

“Why is Mytech trying to trick me?” | Simulated Phishing Tests

Featured image showing a keyboard and technology equipment with text explaining security awareness testing and phishing simulations.

We’re on your side, we promise. Our mission is to Make IT Easy for our clients, and many of our solutions fall under that umbrella. From high-quality security software, to an expert team of technicians, to a comprehensive approach to hardware and infrastructure, we’ve committed plenty of resources to improve your IT experience. So if […]

Manage Your Team’s Information with Microsoft Forms | Mytech

Informational graphic about using Microsoft Forms to collect and manage team information.

How do you gather customer insights? How about sales leads? Or are you still internally using paper forms that have to be entered into a database? There’s a way to do all this and more, using Microsoft Forms – the survey-taking app included in Microsoft 365. With the right questions and permissions, you can use […]