Metrics Are Tools, Not Weapons

Featured image showing a data dashboard with charts and analytics, illustrating the concept that performance metrics should be used as tools rather than weapons.

To celebrate our 20th year of business, Mytech is looking back on what we’ve learned over the past two decades.  Metrics are important for every organization to measure its success, but they can often hurt morale or productivity if done improperly. We asked Nate, our Co-Founder and VP of Business Development, to talk about how […]

Should I Pay Ransomware? What to Consider in a Crisis

ransomware.jpgFeatured image with text discussing factors organizations should consider during a ransomware incident.

Ransomware is getting worse, and the odds of getting hit are increasing. The frequency of successful ransomware attacks nearly doubled across 2021, and every organization is a potential target – even small businesses are at risk! The cost of the ransom is bad, and the cost of downtime is often even worse. If you can’t […]

Microsoft New Commerce Experience | Mytech’s Best Practices

Graphic featuring a mobile device and payment card with text about Microsoft's New Commerce Experience.

Microsoft’s New Commerce Experience (“NCE”) has raised a lot of questions recently, and with the July 1st deadline coming up it’s important to know where you stand on your Microsoft 365 licensing. The big question is how to handle the additional expense of month-to-month subscriptions while still remaining adaptable, but there are other uncertainties too. In […]

Security Alert: Phishing vulnerability ‘Follina’ in Office files

Service alert graphic describing the Follina phishing vulnerability affecting Microsoft Office files.

A newly-discovered malicious exploit for Microsoft Office files has made headlines over the weekend: the “Follina” MSDT attack uses programs like Microsoft Word to execute malicious code when a prepared file is accessed, allowing an attacker significant access to a device, where they can then deploy further exploits and do even greater damage. As of […]

How to write an RFP for managed IT services: Don’t.

Featured image showing a business meeting with text discussing alternatives to traditional managed IT services RFP processes.

When it comes time to pick a managed services provider, many organizations use a Request For Proposal (RFP) to solicit applications from potential IT partners. In over 20 years of IT consulting, Mytech Partners has seen our fair share of them…and we’ve learned it’s often difficult to make them work for managed IT services. Although […]

Microsoft New Commerce Experience (NCE) – Frequently Asked Questions

Informational graphic featuring text about frequently asked questions related to Microsoft's New Commerce Experience.

Microsoft recently announced some significant overhauls to the way its business users purchase their Microsoft 365 licenses. These changes are called the “New Commerce Experience” (NCE), and they’re generating quite a lot of discussion and uncertainty for business owners. Here are some of your most pressing questions about NCE, answered. Don’t see an answer to […]

Removing Yourself as the Bottleneck

Featured image showing a professional working at a desk with text about removing organizational bottlenecks.

To celebrate our 20th year of business, Mytech is looking back on what we’ve learned over the past two decades.  Most small businesses never expand beyond 20 team members. There are many pitfalls to growth, but one of the most daunting is overreliance on the business owner(s). We asked Nate, our Co-Founder and VP of […]

Pack Your Parachute | How to Get (and Keep) Cyber Insurance

Featured image showing a skydiver with text about obtaining and maintaining cyber insurance coverage.

Cybersecurity attacks are a major threat to every organization – no matter the size – and the attacks aren’t going away anytime soon. Without the proper tools to prevent, detect, mitigate, and recover from a ransomware attack, an organization faces a long recovery process at best…and never reopening at worst. As of last year, the […]

Practical Steps to Build a Strategic IT Plan

Practical steps graphic focused on developing a strategic IT plan for business technology planning.

Maybe you’ve been feeling the pain of a reactive break-fix IT approach (and the surprise costs that come with it). Or maybe you feel in the dark about what’s happening with your IT investments, and why you’re not seeing the returns you hoped for. Or maybe it just feels like you’ve never been able to […]

It’s a Net, Not a Harpoon | Why Ransomware Threatens Small Businesses

Featured image showing a person working at a computer with text about ransomware risks facing small businesses.

We hear it all the time: “our company is too small to be targeted by hackers. Why should we worry about cybersecurity and ransomware if we don’t have anything worth the effort of stealing?” But not every cyberattack is targeted. It’s like spam email: if it takes the same amount of effort to send one […]