Each quarter Mytech will evaluate each client’s user changes, and adjust their agreement accordingly.  The updated per-user price goes into effect on the first invoice of each quarter.  Keep in mind, invoices are for the following month of services.

Q1 True-Up  |  January’s Invoice (updated invoice will be sent first week of December)

Q2 True-Up  |  April’s Invoice (updated invoice will be sent first week of March)

Q3 True-Up  |  July’s Invoice (updated invoice will be sent first week of June)

Q4 True-Up  |  October Invoice (updated invoice will be sent first week of September)

QUESTION –>  IS THE USER COUNT SENT/STORED ANYWHERE FOR THE CLIENT?

QUESTION –> is there a certain percentage of an increase that would warrant a price adjustment before a True-Up???  20%?